Job Description
Super Group is seeking a Relationship Manager in Alberta to elevate our High Value Customer experience. Take charge of managing relationships across sportsbook and casino products.
As the Relationship Manager, you'll develop and sustain our HVC portfolio, ensuring top-tier service while protecting our brand. This role requires exceptional communication skills, strong organizational abilities, and a commitment to responsible gaming. You'll act as an ambassador for our brands, blending hospitality with commercial insights to build lasting relationships.
Key Responsibilities:
• Manage a portfolio of High Value Customers effectively
• Deliver a personalized, compliant HVC experience
• Drive responsible growth and retention within your portfolio
• Review account performance and suggest improvements
• Execute Responsible Gambling interventions professionally
Requirements:
• Proven experience in customer relationship management
• Strong understanding of sports be...
As the Relationship Manager, you'll develop and sustain our HVC portfolio, ensuring top-tier service while protecting our brand. This role requires exceptional communication skills, strong organizational abilities, and a commitment to responsible gaming. You'll act as an ambassador for our brands, blending hospitality with commercial insights to build lasting relationships.
Key Responsibilities:
• Manage a portfolio of High Value Customers effectively
• Deliver a personalized, compliant HVC experience
• Drive responsible growth and retention within your portfolio
• Review account performance and suggest improvements
• Execute Responsible Gambling interventions professionally
Requirements:
• Proven experience in customer relationship management
• Strong understanding of sports be...
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