Job Description

We are seeking an experienced Hootsuite Implementation Manager to own the client relationship and oversee delivery of new client implementations. This role combines client-facing consultancy, project management, and quality oversight, working closely with Implementation Specialists who deliver the hands-on configuration.
 You will be responsible for ensuring implementations are delivered on time, to scope, and with a high-quality client experience.
What you will do
Client Management & Discovery
Act as the primary point of contact for new implementation clients
Lead requirements review meetings to confirm client needs, objectives, and scope
Translate business requirements into clear delivery briefs for implementation specialists
Project Management 
Own the end-to-end implementation plan, timelines, and milestones
Coordinate and oversee one or more Implementation Specialists 
Manage risk...
            

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