Job Description
Entrepreneur Resorts Pvt Ltd is looking for an experienced and service-driven Hospitality Manager to oversee day-to-day operations and ensure exceptional guest experiences across the property. This role goes beyond traditional operations and requires someone who can actively drive sales, build partnerships, and generate business without relying solely on a dedicated sales team. The ideal candidate will be hands-on, entrepreneurial, and capable of converting opportunities into revenue while maintaining exceptional guest experience.
Key Responsibilities
Guest Experience and Service Excellence
- Ensure exceptional guest experiences by maintaining and exceeding service standards across all departments (Front Office, Housekeeping, Food & Beverage, Spa/Wellness).
- Handle all guest inquiries, requests, and complaints professionally and promptly, ensuring swift and satisfact...
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