Job Description
This role requires a hands-on luxury hospitality operator with strong experience across rooms division, food & beverage, culinary coordination, guest service, and people management.
A key focus is driving operational excellence across all guest-facing departments , ensuring consistency, accountability, and continuous improvement.
The role reports directly to the CEO and works closely with senior leadership to maintain standards and improve overall service delivery.
Minimum Requirements
- Minimum 8 years hospitality experience
- At least 3 years in a senior hotel operations role
- Strong background in rooms and food & beverage operations
- Experience in boutique, luxury hotel, lodge, or wedding venue environments (preferred)
- Proven leadership of department heads and operational teams
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