Hotel Room Sales Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Be a spokesperson in terms of professionalism through proper grooming, conduct and ability to present the hotel or serviced residence product and services effectively.
• Be familiar and effective in the sales process: create rapport, ask open questions, follow up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback.
• Acquire new sales leads / prospects and establish new accounts to grow account / client base.
• Foster and develop relationship with existing clients and customers to maintain loyalty.
• Manage leads and enquiries and provide suitable solutions promptly.
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
• Work collaboratively with the Operations team to ensure that we delive...