Housing Administrator

Job Title: Services Administrator We are seeking a motivated and customer-focused Services Administrator to join a Tenancy Services team within a Housing Association, providing high-quality front-line support to residents and the wider community. This is an office based role which is a temporary contract for a 3 month period and will start ASAP. About the Role You will play a key role in delivering responsive housing management services, ensuring excellent customer care, accurate record-keeping, and effective administrative support across tenancy services, allocations, repairs, rent collection, and tenancy sustainment. This is a varied front-line role involving direct contact with customers via telephone, email, and in person, as well as supporting wider team operations and service delivery. Key Responsibilities Respond to customer enquiries across housing management services including allocations, voids, repairs, and tenancy sustainment Provide accurate advice, guidance, and support t...