Job Description
Job Summary The HR Manager in a BPO setting is responsible for managing end-to-end human resource functions, including recruitment, employee relations, performance management, compliance, and HR operations.
This role focuses on supporting high-volume hiring needs, ensuring workforce stability, and driving employee engagement in a fast-paced, target-driven environment.
Key Responsibilities 1.
Talent Acquisition & Workforce Planning Oversee bulk hiring and ramp-up recruitment strategies to meet business demands.
Collaborate with operations teams to forecast manpower requirements.
Ensure quick turnaround time for hiring while maintaining quality standards.
Manage recruitment channels (job portals, referrals, campus hiring, etc.).
Employee Relations & Engagement Address employee grievances and provide timely resolution.
Promote a positive work culture aligned with company values.
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