Hybrid IT Support Engineer: Cloud, Security & Service Desk

Elumini Outdoing IT is looking for a skilled first-level technical support professional to join its team. The role requires proven experience in technical support, strong customer service focus, and familiarity with Microsoft cloud services. The position is hybrid, with a minimum presence in the Miami office for two days per week.

The successful candidate will handle tickets, document support activities, and maintain the IT asset inventory, ensuring operational excellence and compliance.