Job Description
MicroSourcing is looking for a Technical Support Analyst in Metro Manila to provide first- and second-level support for software and hardware issues. You'll diagnose problems, log support cases, and assist in system maintenance. Required is a Bachelor’s degree in IT or Computer Science and 1–3 years in technical support. Familiarity with ticketing tools like ServiceNow or Zendesk is essential. The position offers hybrid work setup and competitive rewards including healthcare and performance bonuses.
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