Job Description
Fpsinc is seeking a Workforce Supervisor in Metro Manila, Pasig. This role is responsible for managing real-time performance, forecasting staffing needs, and ensuring optimal workforce utilization.
The ideal candidate will have 3–5 years of experience in workforce management within a BPO environment and strong analytical skills. Leadership capabilities and proficiency in WFM tools are essential for this position, which may involve shifting schedules and onsite/hybrid work.
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