Job Description
Icelandic Speaking Customer Service Representative
Barcelona
Basic Salary: €22,249 gross per year
Join a leading travel company and help travellers from around the world enjoy a smooth and stress‑free experience. We are looking for an Icelandic‑speaking Customer Service Representative to support customers and accommodation partners through phone and email communication.
What you will do
- Support customers and accommodation partners via phone and email
- Identify customer needs and provide effective solutions
- Handle service, payment, and technical enquiries
- Follow company procedures and quality standards
- Maintain accurate records using internal systems and CRM tools
- Deliver professional and empathetic customer service at all times
Desirable skills
- Collaboration and teamwork
- Emotional intelligence
- Critical thinking
- Open‑minded approach
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