ICT Support Officer

Expected date of interviews

Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date. We encourage interested candidates to apply as early as possible, as the vacancy may be filled before the application deadline.

About the role

As an ICT Support Officer, you will be responsible for maintaining the ICT systems and supporting the users of these systems. You will provide first/second line support across the FfT centres and be the first point of contact in the ICT Team for internal enquiries/issues.

You will provide a high-quality IT service and proactively support all Freedom from Torture staff, volunteers, and contractors. Your duties include ensuring a seamless and stable staff and client experience across all our locations, liaising with third party providers for continuity of service, and supporting the ICT Team in the delivery of projects.

• Provide high-quality IT service.
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