ICT Trainer – 5443

Our client is seeking an ICT Trainer to join their ICT team as part of a Transformation & Digital Services programme.

Responsibilities

• Deliver engaging and effective IT training across the organisation, supporting the rollout of new technologies, upgraded systems, and improved ways of working.
• Provide 1-to-1 and group training sessions on core business systems and Microsoft applications, including tools within the Power Platform.
• Design and deliver training using a blended approach—this includes in-person sessions, virtual classrooms, video tutorials, and e-learning materials.
• Work closely with different business areas and stakeholders to understand their needs and ensure strong engagement with training programmes.
• Support user testing during new software rollouts, helping identify bugs, user issues, and training needs.
• Create and maintain clear, up-to-date training materials and ensure these are ea...