ICT User Support and Assistance
Back Department: ICT
Location: Verona Villafranca
Main Functions:
Troubleshooting of any hardware issues related to desktop PCs, laptops, tablets, smartphones Troubleshooting of any software problems related to Microsoft Windows operating system, Microsoft office and company application Troubleshooting of any network issues/problems Back office activities of Microsoft Active Directory (users, directories, permissions, emails, public folders) Internal procedure and policy editing Asset and ticket management Backup check Requirements: High School Diplomaor more Fluent English (both written and spoken - B1) Social skills (teamwork, effective communication) Analysis and problem solving Good IT knowledge (MS Office and Windows) Motivated,caring, open-minded, target oriented Willingne...