Job Description

The role:
To offer a high standard of customer service to both internal and external customers, by providing accurate and appropriate information and demonstrating a professional, helpful and positive manner.

To collate all the necessary information, to ensure all jobs are correctly and accurately processed and profitably charged out.

To keep control of jobs, through effective liaison with colleagues, overseas correspondents, hauliers and customers and ‘order progressing’ when required.

To contribute to branch revenue through internal sales and promoting additional services offered by the Company.

To provide and follow up quotations with customers as required, maximising shipment profitability.

To efficiently and effectively plan loads to achieve maximum profit and pay load, plan off loads economically and work with other branches to co-load, off-load and distribute where necessary.

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Import Operator

Job Description

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