Full-time Posted June 07, 2026
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Job Description

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time

Job Description

Job Overview

We are looking for an experienced Incident Management Support professional to assist in monitoring, managing, and resolving network incidents within a telecommunications environment.

Qualifications

  • At least 3 years of experience in Incident Management within the telecommunications industry
  • Strong understanding of telecom networks (Transmission, Transport, Wireless, and IP systems)
  • Experience using Network Monitoring Tools such as: SolarWinds, Nagios, Zabbix, Netcool, PRTG.
  • Experience using ticketing or case management systems
  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, Visio) and Microsoft Teams
  • Strong communication and interpersonal skills
  • Able to work under pressure and manage multiple incidents
  • Willing to work rotational shifts (in...

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