Job Description
Manager, IT Service Desk
Location: Orange County, CA (Hybrid)
Pay Rate: $70–$80/hr
Johnson Service Group (JSG) is seeking an experienced Manager, IT Service Desk for a financial services partner in Orange County. This leadership role will oversee enterprise IT support operations, end-user computing, back-office systems, infrastructure services, and service delivery across branch, corporate, and remote environments.
Key Responsibilities
- Lead and manage IT Service Desk, End User Computing, Collaboration, Remote Access, and Back-Office Systems teams
- Balance strategic initiatives, operational support, and project management responsibilities in a fast-paced environment
- Manage multiple concurrent projects, including technology upgrades, deployments, and enterprise-wide initiatives
- Oversee IT ticketing systems, asset ...
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