Job Description

Inside Sales Supervisor 
Acton, Ontario
On-Site, Full-Time
Reference Number: CAN-ON-ACT-055-130324
SUMMARY
Reporting to the Sales Manager – Ontario, the Inside Sales Supervisor is responsible for the daily operation of the inside sales team, with a focus on maximizing sales performance and customer satisfaction.
EXPECTED CONTRIBUTIONS
Sales 
Ensure that all incoming customer inquiries and outgoing sales calls are effectively and efficiently handled to meet and exceed customer expectations.
Act as an internal contact for escalated inquiries from key accounts.
Manage regional price page updates.
Professionally handle customer issues and ensure a satisfactory outcome.
Ensure Inside Sales Representatives adhere to company standards and policies. 
Administer and process the company returns and claims policies, including stock adjustments, credit ...
            

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