Job Description
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Key responsibilities: Life Operations,
▪ To provide customer service to both internal and external customers
▪ Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets
▪ Maintain and implement personal development plan in partnership with immediate manager
▪ Identify, facilitate and implement process improvement ideas to improve efficiency.
▪ Keep own knowledge up to date in relation to servicing/processing/compliance activities
▪ Execute non-standard cases and manual work that cannot be processed on standard systems.
▪ Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products.
▪ Identify customer needs, pro...
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