Job Description
Hiring: Full-time Insurance Customer Service Representative - Remote - $9,600 - $14,400/yr
About the Client
Masters of Insurance – Independent insurance agency with 10+ years of success, serving contractors and SMBs.
Commercial Insurance Experts – Focused on commercial lines, renewals, and compliance-heavy servicing.
Licensed Across the West – Serving CA, AZ, NV, TX, and more, with a $3M+ operation and clear plans to scale.
Lean Team, Strong Synergy – 100% remote crew built on trust, communication, and mutual support.
Culture of Care & Pride – Growth-focused, people-first, and passionate about doing great work every day.
Key Responsibilities of the Insurance CSR
Client Communication & Frontline Support
- Serve as the first point of contact by answering inbound calls on the agency's main line; this may also include making outbound follow-up calls when necessary.
- Handle approximately 17–20 p...
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