Job Description
Job Responsibilities
- Assist to answer phone and email enquiries from customer care, intermediaries and internal stakeholders
- Ensure timely receipting performed for all payment modes in system
- Initiate and support system enhancement and User Acceptance Testing to improve efficiency and effectiveness of the department’s work process
- Perform giro collection & credit card recurring for GI products
- Perform credit card charging for GI products
- Perform accounts reconciliations and allocations
- Resolving customer queries and enquiries in relation to their accounts
- Timely in clearing unreconciled premium collection in bank statement and SOA
- Developing and maintaining strong relationships with both internal and external stakeholders
- Other ad hoc administration duties
- Undertake any other duties as may be assigned by managers
Interested candidates, please email your r...
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