Job Description
About the Role
We are seeking a highly organized and detail-driven Insurance Back Office Support professional to manage daily insurance operations for US-based clients. This role focuses on policy servicing, quoting, and administrative support using multiple agency management systems. You will play a critical role in ensuring accuracy, compliance, and timely processing of insurance transactions while maintaining clear communication with clients and internal teams.
Responsibilities
- Process insurance quotes accurately and efficiently
- Handle policy renewals, cancellations, endorsements, and reinstatements
- Manage billing-related inquiries and updates
- Generate and issue Certificates of Insurance (COIs)
- Perform high-volume data entry with strong attention to detail
- Handle inbound and outbound calls with professionalism
- Navigate and update records in management systems such as APEX, A...
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