Insurance Verification and Authorization (IV/Auth) Supervisor

Position

Insurance Verification and Authorization (IV/Auth) Supervisor

Location

BGC, Taguig City

Work setup & shift

Onsite, Night shift

Benefits

• Above-market compensation
• Health care coverage on day one for you and your dependents
• Paid time off with cash conversion
• Group life insurance
• Performance bonuses

Your Role

Oversee daily operations and ensure efficient, accurate, and compliant insurance verification and authorization processes to support patient care and revenue cycle performance.

Responsibilities

• Supervise and support the IV/Auth team, including hiring, onboarding, scheduling, and performance management
• Monitor workflows to ensure SLAs and KPIs (productivity, accuracy, turnaround time) are met, adjusting workloads to prevent backlogs
• Implement process improvements to increase efficiency and red...