Integration Support Engineer PL (MuleSoft / AWS / Middleware)

WERE HIRING: BAU SUPPORT SPECIALIST INTEGRATION PLATFORMS (webMethods / MuleSoft / AWS) Excis is a global IT services leader, driven by innovation, collaboration, and a commitment to delivering secure and resilient technology solutions. We are seeking a proactive and detail-oriented BAU Support Specialist Integration Platforms to ensure the operational stability, availability, and performance of enterprise integration services across MuleSoft, webMethods, and AWS-based platforms. Role Purpose This role is responsible for ensuring the smooth day-to-day operation of enterprise integration platforms and critical interfaces, with a strong focus on MuleSoft and AWS services. You will focus on rapid incident triage, service restoration, proactive monitoring, and continuous improvement through structured RCA, automation, and enhanced runbook maturity. Key Responsibilities Incident & Problem Management (BAU) Monitor, triage, and resolve BAU incidents across webMethods, MuleSoft, and AWS plat...