Job Description
WE’RE HIRING: BAU SUPPORT SPECIALIST – INTEGRATION PLATFORMS (webMethods / MuleSoft / AWS)
Excis is a global IT services leader, driven by innovation, collaboration, and a commitment to delivering secure and resilient technology solutions.
We are seeking a proactive and detail-oriented BAU Support Specialist – Integration Platforms to ensure the operational stability, availability, and performance of enterprise integration services across MuleSoft, webMethods, and AWS-based platforms.
This role is responsible for ensuring the smooth day-to-day operation of enterprise integration platforms and critical interfaces, with a strong focus on MuleSoft and AWS services.
You will focus on rapid incident triage, service restoration, proactive monitoring, and continuous improvement through structured RCA, automation, and enhanced runbook maturity.
Incident & Prob...
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