Job Description
Hiring: IVR Engineer
Location: India
Company:
Zensar Technologies
✅ Must-Have Skills:
5+ years of experience in
IVR development
Hands-on experience with IVR platforms like
Nuance (NDF/Mix preferred), Genesys, Dialogflow, AWS Lex, Avaya, or Cisco
Strong knowledge of
VoiceXML (VXML)
and IVR frameworks
Programming skills in
Java / Python / NodeJS / C++
Experience in
Conversational AI / Voice Bot / IVA projects
Good understanding of
NLU & NLP concepts
Experience in
REST API integration
Knowledge of
telephony protocols (SIP, TDM)
Experience with
cloud platforms (AWS / Azure / GCP)
Basic experience in
SQL / NoSQL databases
Preferred Profile:
Candidates with
Nuance IVR development experience
Exposure to
end-to-end IVR lifecycle (design → development → testing → deployment)
Understanding of
co...
Location: India
Company:
Zensar Technologies
✅ Must-Have Skills:
5+ years of experience in
IVR development
Hands-on experience with IVR platforms like
Nuance (NDF/Mix preferred), Genesys, Dialogflow, AWS Lex, Avaya, or Cisco
Strong knowledge of
VoiceXML (VXML)
and IVR frameworks
Programming skills in
Java / Python / NodeJS / C++
Experience in
Conversational AI / Voice Bot / IVA projects
Good understanding of
NLU & NLP concepts
Experience in
REST API integration
Knowledge of
telephony protocols (SIP, TDM)
Experience with
cloud platforms (AWS / Azure / GCP)
Basic experience in
SQL / NoSQL databases
Preferred Profile:
Candidates with
Nuance IVR development experience
Exposure to
end-to-end IVR lifecycle (design → development → testing → deployment)
Understanding of
co...
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