Job Description
To provide professional onsite IT support to clients, ensuring efficient resolution of technical issues, reliable system performance, and high levels of customer satisfaction. The role focuses on end-user support, software application support, IT administration, device support, installations, and general infrastructure support within a client-facing environment.
The successful candidate must be technically strong, client-focused, well presented, and comfortable working directly at client sites on a daily basis.
Key Responsibilities IT Support & End-User Assistance
- Provide onsite technical support to clients for hardware, software, connectivity, and device-related issues
- Troubleshoot and resolve desktop, laptop, printer, tablet, and peripheral issues
- Support and maintain Windows operating systems and Microsoft Office applications
- Troubleshoot and support Android and iOS tablets, including setup, connectivity, applicatio...
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