Job Description
Experience Aviva
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
The Opportunity
We’re looking for Healthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims.
Are you a customer focused individual looking to take the next step in your career? Come join our team!
What you’ll do
- Interpret insurance contracts, resolve policy coverages, establish and adjust reserves in accordance with corporate guidelines
- To appropriately handle Accident Benefits claims according to individual authority, knowledge and expertise
- Acquire investigative reports, independent medical examination where appropriate, statements from insured's/witnesses and other specialists as required
- Educate customers and provid...
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