Job Description
Job Description
HIRING: Control Tower Intern (Booking Operations & Support)
Location: Puchong Office (may relocate to nearby areas)
Employment Type: Internship (Contract)
Shift: Rotational shifts, including weekends
Role Overview
As a Control Tower Intern, you will support the day-to-day execution of advance booking operations within the ride platform. You will assist in coordinating between drivers, customers, and internal teams to ensure smooth booking fulfillment. This role offers hands-on exposure to real-time operations, data tracking, and problem-solving in a fast-paced environment.
Key Responsibilities
Booking Operations & Monitoring
Assist in managing advance bookings, including job card creation, driver assignment, and status updates.
Monitor bookings in real time to support timely driver allocation and trip completion.
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