Job Description
About Us CapitaLand Group ( CapitaLand ) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment management and real estate development, and spans across more than 270 cities in over 45 countries. Job Description Job Description:
- Support customer feedback analytics and reporting for regional stakeholders and meetings
- Assist in administering global staff recognition programmes in collaboration with HR partners across regions
- Contribute to the planning, development, and execution of internal engagement campaigns ( e.g., Culture Week, Moments Week ) to strengthen service culture and employee experience
- Review and update guest feedback handling standards, guidelines, and best practices
- Manage and respond to customer feedback across platforms, including Customer Relations mailbox, ECMS, and social media channels <...
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