Intern, Customer Service

Job Description

As Client Service Executive, you will be an information resource expert, providing dedicated support to assigned clients across Malaysia. You will collaborate closely with operations and account teams to help client users leverage the suite of products and services and make informed business decisions. Assignments range from data extracts and validation, brand performance analyses, software applications training, creating syndicated reports, to assisting in projects that drive process excellence.

Responsibilities

• Be the day‑to‑day contact of Retailers clients, advising them on RMS resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.
• Deliver analyses, charts and reports that are clear, concise and meaningful to clients.
• Engage effectively with multiple clients at a time to ensure that deliverables meet or exceed expectations of timeliness and qual...