Job Description
We are seeking a motivated and detail-oriented IT Desktop Asset Administrator Intern to join our Head Office support team. This role provides hands‑on exposure to desktop support, asset management, and enterprise technology environments, supporting users across hardware, software, and device management platforms.
Responsibilities
- Provide on‑site and remote desktop support to Head Office users
- Resolve desktop‑related hardware and software problems
- Preventative maintenance
- Ensure that SLAs are achieved for Incidents & Service Requests
- Ensure that support processes and documentation/reporting are relevant and optimized to ensure best possible service delivery to end user community
Qualifications and Experience
- Matric with A+, MCSE or a relevant IT National Diploma
- Desktop OS knowledge and skills (Windows 10 and Windows 11)
- Knowledge of browsers (Edge, Chrome, etc.)
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