Job Description
Pursue a rewarding career as an International Application Support Specialist, focusing on SharePoint and Microsoft 365 in a hybrid setting. Enhance user satisfaction through dedicated support and issue management.
With 3-5 years of application support experience, you will play a vital role in triaging incidents and documenting resolutions in ServiceNow. Your expertise in SharePoint administration is essential for effective problem-solving and client communication.
Key Responsibilities:
• Resolve SharePoint incidents while adhering to service level agreements
• Accurately document support tickets in ServiceNow
• Provide administration for SharePoint, including permissions and configurations
• Support user onboarding and handle post-deployment stabilization
• Maintain detailed knowledge base articles for consistent service
Requirements:
• 3-5 years of application support within an enterprise
• Experienced in ITSM tools like ServiceNow
• In-depth knowledge...
With 3-5 years of application support experience, you will play a vital role in triaging incidents and documenting resolutions in ServiceNow. Your expertise in SharePoint administration is essential for effective problem-solving and client communication.
Key Responsibilities:
• Resolve SharePoint incidents while adhering to service level agreements
• Accurately document support tickets in ServiceNow
• Provide administration for SharePoint, including permissions and configurations
• Support user onboarding and handle post-deployment stabilization
• Maintain detailed knowledge base articles for consistent service
Requirements:
• 3-5 years of application support within an enterprise
• Experienced in ITSM tools like ServiceNow
• In-depth knowledge...
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