Job Description
Job description: Handle calls from Client and make reservations onto the online portal. Allocation of reservation to Vendors. Confirm reservation details to Clients. Follow up with drivers for pre-journey confirmation as per fixed schedule and vehicle readiness. Update portal with dispatch details. Maintain strict SLA/TAT for all activities Attend to and provide customer with a solution to any queries/complaints. Must discuss every matter with its supervisor or team leader to get any issue sorted. Coordinate with Vender management department and administrative department forbilling/vendor related queries. Should be confident in troubleshooting any such emerging queries and maintaining highstandards of Service. Prior Car Rental experience preferred.Job Types: Full-time, Fresher, Internship
Experience
0 - 3 Years
No. of Openings
2
Education
12th Pass
Role
Operation Executive
Industry Type
Tran...
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