IT Analyst

You As An IT Analyst Will

• Champion the Digital & Data Engineering message to the business
• Provide level 1-2.5 support for hardware, software, and network problems reported, documenting problems and solutions as required. Assist in 1st and 2nd level hardware and software support when required. Liaise with and participate in solving 3rd level complex or unsolved problems.
• Manages, supports, and ensures operating viability, including imaging and provisioning of mobile devices, Windows PCs, and MacBooks, and reports any abnormalities.
• Manages, supports, and ensures operating viability of jobsite network infrastructure, including configuring firewalls, switches, wireless access points, wireless bridge, security cameras, wireless signal boosters, VoIP phones, DMZ network, and other systems might be unique to a specific jobsite.
• Ensure the 24/ 7 availability and performance of the network that support our systems, including some “o...