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IT Automation Analyst

📍 Sprinklr • Gurgaon, Haryana, India • Posted June 05, 2026

Full time Posted June 05, 2026
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Job Description

Description

About the Role (what you’ll be doing):

  • Local support of the Gurgaonoffice on site 5 days a week
  • Global support of all Sprinklr users.
  • Tracking & documenting of all support activities
  • Supporting primarily macOS, Windows, AV and all common office software and applications such as Microsoft, Adobe and cloud SaaS products.
  • Perform laptop setup and inductions for users, hardware troubleshooting and repair.
  • General office IT such as conference room, telephone, office Network and Printer setups etc.
  • Implementation of applications and software upgrades, as well as performance troubleshooting and tuning for users.
  • Communicate and document troubleshooting techniques and best practices.
  • Perform endpoint management deployment and anti-virus security.
  • Work with IT Management to constantly monitor and improve delivery of IT systems and support.
  • Proactively understand, an...

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