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IT Business Services Specialist

📍 solera • Bengaluru, Karnataka, India • Posted June 17, 2026

Full time Posted June 17, 2026
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Job Description

Core Requirements

  • Support the end-user community, both in office and remote.
  • Provide basic to advanced troubleshooting for software and hardware issues on multiple platforms (macOS, Windows 10/11, iOS, and Android).
  • Onboard and offboard end users.
  • Support the office technology platforms, including wireless and wired networks, conference room technology (Zoom and Microsoft Teams), automation systems, and AV streaming technology.
  • Provide white-glove IT support for executives, as well as at marketing events held in the office or other locations.
  • Asset management (managing the lifecycle of IT equipment from procurement to e-waste).
  • End-point management.
  • Leverage vendor support wherever possible to offer the best solution quickly.
  • Train and provide documentation to Level 1 and 2 support team members.

    • Other Requirements

  • Be diligent in ensuring support tickets are closed or reassigned within ...

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