IT Delivery Manager

We are looking for an IT Delivery Analyst to join the technology team and ensure the effective, timely, and high-quality delivery of IT solutions. This role acts as a bridge between technical teams, support areas, and business users, ensuring that applications, services, and technology deliverables meet functional, operational, and quality requirements.

• Provide support for critical business applications, ensuring service continuity and operational stability.
• Participate in application testing activities and support releases to QA and production environments.
• Prepare and validate deployment components before production releases.
• Monitor applications, processes, and service workflows to proactively identify and resolve issues.
• Track, document, and analyze incidents and support tickets, generating operational metrics and reports.
• Ensure proper version control and timely de...