Job Description
Responsibilities
- Install, upgrade database systems, apply patches and implement changes when required.
- Diagnose and resolve database errors ensuring high availability of database systems.
- Manage databases access, backups and ensure compliance with database and security standards.
- Perform changes to critical databases related to manufacturing and engineering.
- Support incident, request, change, and problem management tasks associated with database operations.
- Ensure SLA for incidents and service requests are met with high quality of work.
- Provide oncall support, including outside of office hours.
- Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met.
- Perform business continuity planning and capacity forecast for database systems.
- Collaborate with site customers on new database requirements, problem resolution and data flow requests.
- Perfor...
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