Job Description
Responsibilities
+ Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware.
+ Routine maintenance of the HW and SW according to agreed plans.
+ Perform minor software and minor hardware repairs.
+ Diagnosing errors, troubleshoot & maintain network connections or any other computer systems.
+ Maintain inventory of all IT equipment.
+ Handle all documentation for hardware and software, maintenance and problem resolutions.
+ Properly escalate unresolved queries to the next level of support or external consultant.
+ Manage PC setup and deployment for new employees using standard hardware, images and software
+ Maintain network servers such as file servers, AD, Print server....etc
+ Support LANs, WANs, network segments, Internet, and intranet systems.
Job Requirements
BC. S in Computer Scie...
+ Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware.
+ Routine maintenance of the HW and SW according to agreed plans.
+ Perform minor software and minor hardware repairs.
+ Diagnosing errors, troubleshoot & maintain network connections or any other computer systems.
+ Maintain inventory of all IT equipment.
+ Handle all documentation for hardware and software, maintenance and problem resolutions.
+ Properly escalate unresolved queries to the next level of support or external consultant.
+ Manage PC setup and deployment for new employees using standard hardware, images and software
+ Maintain network servers such as file servers, AD, Print server....etc
+ Support LANs, WANs, network segments, Internet, and intranet systems.
Job Requirements
BC. S in Computer Scie...
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