Job Description

Job Description
IT Helpdesk Technician required for a college / university based in Bishop Burton. The successful candidate will be the first point of contact for staff and students to report ICT issues and faults. They will be responsible for installing and maintaining computer equipment as well as resolving technical problems across the college. 
Position Overview
To utilise the IT Helpdesk function, logging calls and responding within the SLA

Provide campus-wide support for staff, students, conferencing events and external clients

Assist in the collection of information and population of a college and licensing registers

Test and deploy new software / troubleshoot hardware and software when required

Provide support for college systems & infrastructure (troubleshooting, telephony, CCTV, Wi-Fi, etc)

To build and replace hardware throughout the organisation & install and configure hardware...
            

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