Job Description
About the job IT Incident and Problem Specialist
- Certificate or Diploma in computer science, information systems, or related fields
- 3 - 5 years experience in a system analysis experience
Responsibilities:
- Build working relationships across teams and functional lines in oyder to enhance work delivery, collaboration and innovation
- Develop, encourage and nurture collaborative relationships
- Compile reports that track progress and guide business to make informed decisions
- Partner with Service Delivery and Application Support teams to collaborate on continuous improvement efforts and drive stability on production environment
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