Job Description
IT Infrastructure Engineer
Position located at our data center in Lappeenranta, Finland.
Responsibilities
- Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting.
- Execute workarounds and solutions for IT hardware issues.
- Act as a subject matter expert and point of escalation for L1 and L2 technicians.
- Create new processes and documentation for IT hardware team.
- Collaborate with related departments to im.
- Collaborate with vendors on warranty replacements (RMA), create requests and manage.
- Improve support processes, documentation and training materials.
Requirements
- Knowledge of datacenters, and server equipment.
- Deep knowledge of IT hardware and practical experience of troubleshooting.
- Skills working with the Unix/linux operating system...
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