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IT Onsite Support Engineer (Shanghai)

📍 D-ploy • Shanghai, Shanghai, China • Posted May 22, 2026

Full-time Posted May 22, 2026
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Job Description

D-ploy is a company specialized in IT and engineering solutions operating internationally. We take pride in delivering innovative and high-quality services to numerous industry-leading clients. Through strong relationships and trusted partnerships within the IT community, we optimize our clients’ productivity and contribute to their business success and value.

We are currently looking for a committed, flexible, and solutions-oriented professional to join us as an IT Onsite Support Engineer in Shanghai. If you want to be part of a dynamic and international organization, we would love to hear from you!

Responsibilities

  • Provide first- and second-level support to internal users.
  • Analyze, prioritize, and resolve incidents and service requests.
  • Log and manage tickets in the incident system following ITIL-based processes.
  • Install, configure, and maintain workplace equipment (hardware and software) as well as mobile devic...

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