Job Description
A leading UAE-based company seeks a Service Desk Analyst to provide first-line support and resolve IT-related issues. You will act as the primary contact for inquiries, troubleshoot hardware and software problems, and ensure timely resolution while maintaining IT service excellence. Ideal candidates have 1-3 years of experience in IT support, a relevant bachelor's degree, and preferably possess ITIL certification. This role is crucial for enhancing user satisfaction and upholding company values.
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