Job Description
BASIC FUNCTION: The Supervisor IT Analyst/Programmer conducts systems QA and overseeing all systems application modules before the deployment. Also he/she is responsible of giving trainings to the users before the deployment of the program application.
Duties And Responsibilities
- Provides technical assistance pertains to the customized reports related to SAP and KA DMS
- Resolves technical issues related to SAP and KA DMS via phone, in person, or remotely.
- Travels to other branches to provide Users Training in relation to SAP and KA DMS integration
- Maintains system functionality by testing the database
- Consult with users to determine appropriate reports needed in the operations
- Provide functional support related to SAP ERP
- Give constant communication with the 3rd party provider in SAP in resolving issue if arises
- Performs other related duties as assigned
Application Suppor...
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