IT-Support Coordinator

The International French School (Singapore) offers many career opportunities all year round for experienced, energised, passionate educators and administrators. IFS, one of the largest schools in the AEFE network, seeks to attract, nurture and retain individuals of the highest professional integrity and caliber who are committed to international education and fully believe in the power of a multilingual, multicultural environment as a gateway to educating tomorrow’s global citizens.

As the frontline point of contact for all IFS employees, the IT‑Support team is critical to the daily IT assistance to the IFS community. It gathers, coordinates IT requests and incidents, and supports the team of 4 on‑site support agents.

• Coordinate and provide the first‑level (L1) response to IT incidents and requests via the GLPI ticketing platform.
• Execute and uphold processes, documentation, and rosters to ensure effici...