Full Time Posted June 14, 2026
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Job Description

This is a hands-on role where you'll be building strong client relationships while delivering exceptional IT support, playing a key role in the day-to-day management of the client’s IT environment. 


You will also be working closely with internal Level 3 engineers and project teams, contribute to incident resolution, system documentation, and process adherence, while continuously identifying opportunities to improve services, optimise systems, and mitigate operational risks.


Your Role:

  • Deliver onsite Level 2 IT support in a dedicated client environment.

  • Troubleshoot and resolve issues across hardware, software, systems, and networking.

  • Support and administer Microsoft 365 services, including Exchange Online, SharePoint, Teams, OneDrive, and Azure Active Directory.

  • Manage user accounts, permissions, and security configurations.

  • Coordinate with internal Level 3 support engineers and project delivery team...
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