Job Description
Job Description IT Support
- Provide first-level technical support for hardware, software, email, printers, and network issues.
- Set up and maintain user accounts, laptops, desktops, and mobile devices.
- Troubleshoot and resolve IT-related incidents promptly.
- Maintain IT inventory and asset records.
- Support POS systems, payment terminals, kitchen display systems, and related applications.
- Troubleshoot system and connectivity issues affecting restaurant operations.
- Coordinate with vendors for maintenance, repairs, and upgrades.
- Maintain office and outlet networks, Wi-Fi, computers, and peripherals.
- Monitor system updates, antivirus protection, backups, and cybersecurity practices.
- Ensure data security and compliance with company policies.
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