Job Description
Elevate your technical skills with Olameter as an IT Support Specialist. Provide essential support in a hybrid environment, resolving issues to ensure user productivity and satisfaction.
In this pivotal role, you'll be the first line of support for IT-related requests at Olameter, a leading meter servicing company. Your responsibilities include diagnosing and troubleshooting hardware, software, and networking challenges for internal users. You will manage user accounts, document incidents, and maintain IT systems to contribute to organizational stability and security.
Key Responsibilities:
• Serve as the primary contact for IT support requests
• Triage and resolve hardware, software, and network issues
• Document incidents and resolutions in service management systems
• Troubleshoot desktops, laptops, and peripheral devices
• Manage user accounts in Microsoft Active Directory
Requirements:
• 1 year experience in a help desk role preferred
• Strong analytic...
In this pivotal role, you'll be the first line of support for IT-related requests at Olameter, a leading meter servicing company. Your responsibilities include diagnosing and troubleshooting hardware, software, and networking challenges for internal users. You will manage user accounts, document incidents, and maintain IT systems to contribute to organizational stability and security.
Key Responsibilities:
• Serve as the primary contact for IT support requests
• Triage and resolve hardware, software, and network issues
• Document incidents and resolutions in service management systems
• Troubleshoot desktops, laptops, and peripheral devices
• Manage user accounts in Microsoft Active Directory
Requirements:
• 1 year experience in a help desk role preferred
• Strong analytic...
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